• End-to-End Subscription Management Software
    Fast, Expandable, Complete
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ÉLAN Subscription Management

Fast & Powerful! With 2 decades of development, a fast user interface and our powerful database under the hood, Élan Subscription Management is built to handle it all. Everything from the high volume subscription needs of some, to the most complex offerings of others….and the straight-forward stuff as well.

Allows you to manage

  • Magazine Circulation, paid or controlled
  • Journals, Databases, Website and other non-traditional subscription products
  • Memberships

Subscription & Licensed Products

  • Database
  • Pay Walls
  • Memberships

Traditional Subscription Products

  • Books
  • Magazines
  • Journals


  • Manage large subscription volumes
  • Supports International standards for addressing, postal requirements and taxation
  • Can handle complicated deferred revenue models
  • Supports Time and Access based products
  • API allows you to integrate the Élan™ Subscription Database into your website offerings
  • Complies with circulation audits for Paid or Controlled subscriptions

A powerful module of the Élan™ Publishing ERP, Élan™ Subscription has thousands of publications under management. Élan™ Subscription includes: Customer Service, Billing Renewals, Fulfillment , Sales & Marketing and a powerful business intelligence tool for reporting.

The User Experience

Élan is a cloud-based software platform that will work on any Internet connected device with a browser. It leverages the latest technologies like HTML5 and CSS3 to deliver a powerful, yet simple to use interface.

Work from Anywhere

Work from anywhere with an Internet connection. Élan is a cloud-based system that is available anywhere you are.

Access from Any Device

If your device is connected to the Internet and can run an HTML5-compliant browser - you are open for business!


Take full advantage of modern, touch-enabled devices like tablets, smart-phones, touch-enabled PCs and Laptops.

Customizable, Easy to Use

Élan is a flexible platform that can be configured to support any advertising-based business workflow.

Some Screenshots

Élan™ is a web-based application hosted on our cloud. It can be run from any device with an HTML5-compatible browser. Here are some screenshots to give you a feel for the user experience.

Want to learn more?
There is never a better time than now.

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Company Overview

The Media Services Group is an amalgam of companies – some new, some older. One of them dates back to 1972 when Nixon was still president and Pong was the video game rage.

We provide cloud-based software to media companies. Our customers publish books, websites, magazines and newsletters. Many of them put on events, conferences and trade shows.

We are a tech driven company. In fact, our CEO and our President are the primary system architects. We spend a ridiculous amount on development and love [nearly] every moment of it. We do have a small sales and marketing team, but rely mostly on word of mouth to earn new business.

We also employ a diverse [some may say eclectic] bunch of media experts to help you get the most out of our software.

Our software is used by hundreds of companies and thousands of professionals around the world. We have offices in the U.S.A. and in the United Kingdom.

Meet [some of] the team

Jeff Shine


Once known as a tech whiz kid but now too old for that title. Thinks he's hip but we know he watches Downton Abbey.
Dan Pellegrini

Ad Systems

A tech visionary that loves to create cool new stuff. Spends his evenings reading blogs on design and user experience.
Chris Wolf

Product Manager
Élan Accounting
and Royalties

Loves to read and relax on a beach so not sure why she still lives in the Midwest. After years of commanding that her family treat her like a queen, she now heads up our Accounting and Royalties offerings
Pamela Morales

VP of Operations
Ad Systems

Small in stature but big on organization and process. We hear she arranges her groceries by size and color in her refrigerator.
Wayne Burrows

Rock Star

Actually makes a system implementation interesting and entertaining. Probably should have been an actor.
Ron Motley


Ron makes our Cloud system work. He enjoys drawing complex diagrams and uses lots of TLA's [Three letter Acronyms].
Hugh Grantley

V.P of Operations

The publishing veteran who manages our UK operation. He is a little too obsessed with Arsenal Football Club.

Andrew Scott

VP of Sales

Worth speaking to just to hear his broadcast-quality voice. With at least a couple of decades in the media business, he is often interesting as well.

Allen Marks
Product Guru
Once a BPA Auditor, but he is much nicer now. Allen really knows a lot about circulation management.

Ted Thomason

Marketing Boss

Perennial winner of our Miss Congeniality award, Ted is typically the first person you will chat with when you contact us. He is the heart and soul of our client and prospect outreach.
Raymond Phelan

Product Manager
Ad Systems

Ray has overseen dozens of implementations and lived to tell the tale. Speaks softly but carries great knowledge.

Jeff's Dog

Jeff's dog. Doesn't do much but we thought it was a cute photo.

Our Locations

We have offices throughout North America, an office in London, England
and satellite employees [seemingly] everywhere in between.
Here is a short list of our brick & mortar locations.

Scottsdale, AZ

14614 N. Kierland Blvd, S-270
Scottsdale, AZ 85254
Tel: +1 (602) 674-5800
Fax: +1 (602) 674-5874

Santa Monica, CA

1223 Wilshire Blvd. #596
Santa Monica, CA 90403-5400
Tel: +1 (310) 481-0052
Fax: +1 (310) 481-9997

London, England

4th Floor, 1 - 3 Mortimer Street
London, W1T 3JA
Tel: +44 (0) 207-436-0070
Fax: +44 (0) 207-580-5706

Bridgeport, CT

1000 LaFayette Blvd. FL11
Bridgeport, CT 06604
Tel: +1 (203) 683-6030

Houston, TX

5625 FM 1960 Road West
Suite 503
Houston, TX 77069

What our customers are saying

Over the years, Media Services Group has listened to its customers to such a degree that long-time users like us feel like we've had a hand in developing the software that we use for our business everyday. That is a great relationship to have with your software vendor.

Monty Anderson
Presbyterian Publishing Corp

Everyone at Media Services Group has been terrific to work with and Élan does so much more than we anticipated. We expect to deploy Élan as a global solution, one platform for everything. Web integration and PLM (Product Lifecycle Management) are next events and we are very excited for those.

Patrick Bass
Systems Manager
Upper Room

We have been on Élan since May of 2014. Everyone on the Élan team that helped us with the transition and since has been great to work with. We still learn more every day!

Mary Smith
Controller - Davis Publications

“We wanted tighter integration between our back office system and customer-facing website, along with additional features such as user subscription self-service, electronic product delivery and more robust reporting. Élan gave us that."

Scott Gunn
Executive Director - Forward Movement